Repair Process

1. Appointment: customer and vehicle information is recorded.
2. Intake: the service advisor confirms symptoms and service request.
3. Digital Inspection: technician records findings, condition and evidence.
4. Estimate: recommended jobs and parts are prepared.
5. Customer Approval: work proceeds only after approval rules are satisfied.
6. Repair: technician performs approved work and records used parts.
7. Checkout: invoice, payment and vehicle release are completed.